Return Policy
Return Policy
Last updated: 28 November 2024
Important Information
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Return period: 30 days
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Refund processing time: 8 days
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No restocking fees
If you are not satisfied with your order, please contact us. At Belle Boutique, your complete satisfaction is our top priority. Should you experience any issue with delivery or a product, don’t hesitate to reach out — our team is here to help quickly and easily.
How can I return my order (in full or in part)?
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You can return items within 30 days of receiving them.
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The full amount will be refunded within 5 business days after we receive the return.
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Return shipping costs are the responsibility of the customer.
Return Procedure
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Send us an email at info@belleboutique.com with your return request.
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Our customer service will send you a return form.
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Return the items at your own expense.
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The refund will be issued within 8 days of receiving your return.
Order Cancellation
Cancellations are only possible within 30 minutes after completing the order.
Please email info@belleboutique.com to request a cancellation.
Receiving a Damaged Item
If you receive a damaged item, please contact us within 30 days and include a photo of the damaged product.
We will send a free replacement. If the item is still damaged after two replacement shipments, a full refund will be issued.
Issue After Use
If a manufacturing defect or issue appears after use, please email info@belleboutique.com — we will provide a personalised solution.
Incorrect Delivery Received
If you received the wrong item, please contact us immediately at info@belleboutique.com.
We will correct the issue free of charge.
FAQ – Return Policy
How long do I have to return an item?
You have 30 days from the date you received your order.
When will I receive my refund?
Once we receive and inspect the returned item (provided it is undamaged), the refund will be issued via your original payment method.
To speed up the process, please provide the return tracking number.
Do I have to pay for return shipping?
Yes, return shipping costs are covered by the customer.
We recommend using insured shipping with tracking to prevent any loss.
How can I contact you?
Via email at info@belleboutique.com.
We usually respond within 30 minutes, and no later than 24 hours.
I received a defective item – what should I do?
Please send us a photo of the defect by email — we will resolve the issue as quickly as possible.